We take your privacy seriously

Sanctuary 28 Projects Qld Pty Ltd (Sanctuary 28) is committed to providing you with the best possible customer service experience. Sanctuary 28 is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for contact, marketing and access to future Sanctuary 28 customer support features you may be required to submit personally identifiable information. This may include but not limited to a unique username and password, or to provide personal information for the recovery of your lost password.  We do not collect any "sensitive" information, as defined by the Privacy Act.

Sharing of your personal information

Sanctuary 28 does not share any personal information with any entity or individual outside of our business. 

Use of your personal information

For each visitor to reach the site, we may expressively collect the following non-personally identifiable information, including but not limited to browser type, IP address, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of ensuring site security, monitoring appropriate site access and gauging visitor traffic.

Any personal information you provide to us via our web site will be used expressly for the purpose for which it was provided; be that for contact, marketing or Newsletters.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Storage and Data Security

Storage of personal information (and the disposal of information when no longer required) is managed in accordance with the Australian Government’s Office of the Australian Information Commissioner recommendations.

We take all reasonable steps to protect the personal information held in our possession against loss, unauthorised access, use, modification, disclosure or misuse.

Changes to this Privacy Policy

Sanctuary 28 reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Sanctuary 28 reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Sanctuary 28 welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: Sanctuary 28 - 07 5598 8844
E-mail: home@s28.com.au